Join the The Chiro Place Team
Chiropractic Assistant
At The Chiro Place, we’re dedicated not only to providing exceptional patient care but also to actively engaging with our community. We’re looking for a passionate and organized Chiropractic Assistant who will play a key role in helping us grow both in-clinic and through community outreach initiatives.
Responsibilities
- Patient Care: Assist with patient intake, therapy, and answering questions to ensure a positive clinic experience.
- Office Support: Manage scheduling, patient files, phone calls, and insurance claims.
- Chiropractor Support: Prepare treatment rooms and assist the chiropractor during patient treatments.
- Community Outreach: Engage with the local community by representing the clinic at health fairs, wellness events, and local partnerships. Help coordinate and participate in outreach programs, educating the public on the benefits of chiropractic care.
- Prior customer service or healthcare experience preferred.
- Strong communication and organizational skills.
- Passion for community engagement and health education.
- Friendly, energetic, and a team player.
- Competitive pay, health benefits, and paid time off.
- Opportunities for professional development and community involvement.
- Be part of a team dedicated to improving the health and wellness of our patients and the community!
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Health insurance benefits
Schedule: Monday to Friday, Weekends as needed
Work Location: In person
Lead Chiropractic Assistant
The Lead CA will report to the Lead Doctor of the clinic and corporate.
As a Lead CA, you are expected to have mastered all duties of a CA. The Lead CA must show strong leadership skills, and ensure that the company vision and mission are being upheld on a daily basis by all in the clinic. You will work side by side with the Lead Doctor to ensure proper clinic flow, all tasks and job duties of the team are completed daily. You must be able to back all CA’s in the clinic and ensure your daily tasks are completed. You must be able to properly communicate (verbally and written) with management and lead doctors and bridge the gap of communication between other CAs present. All requests must be completed in a timely manner.
General Responsibilities
- Back other clinic CA’s as needed
- Handling and overseeing the proper completion of patient charts and personal information
- Ensure proper collection of payments happening daily, weekly and monthly
- Knowledgeable of Microsoft computer functions and applications (Microsoft & Excel)
- Knowledgeable of Google applications
- HIPAA compliant
- Having a positive attitude at all times
- Comply with standards & systems created by management (including scripting)
- Handling office equipment (printer, scanner, laminator, etc.) and problem-solving with the doctor or corporate team members to resolve any operation issues
- Oversee the upkeep (cleanliness, properly functioning equipment, etc.) of clinic
Specific Responsibilities
- Collections check as instructed
- Daily follow-up communication with the team and doctors reviewing collections, goals and daily task completion
- Integrity monthly statistics
- Cash practice efficiency and training (problem-solving here as well if there is ever any issue)
- Upkeep of clinic passwords and login details
- Ensuring all patients whose insurance requires authorization paperwork is completed by the patient and next steps needed happen to ensure proper insurance coverage is obtained. Also proper communication of this to the team and patients.
- Completing authorization binder daily and weekly to ensure all patients are within their authorization time frame and visits; if not must rectify immediately.
- Serve as go to and backer for any billing department needs or questions
- Communicate patient record requests with corporate and doctors and make sure it is handled
- Account Control slips
- Collecting Balances from patients: current/dropped patients
- Next Day Schedule
- Insurance verifications and writing up financial policies
- Financial presentation mastery & training of other team members
- Role play with other team members on scripting and giving feedback to doctors and HR
- Train as needed with team members on set systems you see needing improvement
- Help roll out/ implement company changes or systems passed down by corporate
- Communicate with management on system breaks and or things needed to better your clinic and team
- Make sure all clinic computers, iPads, Office equipment software is up to date and in perfect working condition.
- Submitting any maintenance request to human resources
- Ensure all daily tasks are completed daily with team
- Account audits on all new patients to ensure patient demographics have been properly and completely input
- Patient A/R current to 60 days and proper communication here with corporate on results and or needs
- Ordering of office supplies and inventory
- Assist doctors with scheduling & maintaining proper staffing of clinics
- Assist all lead CA meetings for any new systems
- Other duties as necessary to help the team achieve goals
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Expected hours: No more than 40 per week
Work Location: In person
Corporate CA Specialist
If you are looking for a position with a company where you matter and the work you do can change someone’s life, this is the place for you! We are looking for friendly, driven, hardworking, fantastic individuals with excellent multitasking and communication skills. Must be able to work in a fast-paced environment with a goal of accomplishing all tasks assigned and fulfilling job requirements. Must have basic understanding of insurance verification and application needs. Must be able to explain benefits and coverage to patients and answer any insurance related questions. This job simply involves contacting insurance companies on claims sent in if there is a discrepancy in payment. Working on claims that need to be changed to be sent in for reimbursement. The Insurance Specialist performs detailed insurance benefit verifications while effectively communicating with patients/families, physicians, and third-party payers.
Essential Functions
- Verifying insurances and writing up/determining patient financial responsibilities.
- Obtain/confirm patient responsibility via researching payer coverage criteria and any required prior authorization requirements.
- Complete any authorization requirements within scope or get with doctor to complete
- Track all patients currently under care authorizations to assist doctors/ clinic with any submission needs
- Track tasks, review reports for accuracy and completeness, prepare and send insurance benefit verification results to healthcare providers on deadline.
- Assist with Reporting and resolving any payer delays/challenges and/or escalated complaints
- Strong customer service skills with the ability to effectively communicate and build rapport with clients and clinics/ team members
- Maintain strong Knowledge of insurance policies, benefits administration, and industry regulations
- Maintain and exude Excellent problem-solving and decision-making abilities
- Proficient in using computer systems and software for data entry and record keeping
- Detail-oriented with strong organizational skills to manage multiple tasks and prioritize workload
Note: This job description is a general overview of the responsibilities and skills required for the Insurance Specialist position. Additional duties may be assigned as needed.
Pay: $15.00 – $18.00 per hour
Schedule: Monday to Friday
Work Location: In person
- Dental insurance
- Flexible schedule
- Vision insurance
Doctor of Chiropractic
We are looking for friendly, driven, hardworking, fantastic individual with excellent communication skills that would love to catapult people towards true health and wellness. The ideal candidate will be coachable/willing to learn a proven system.
Gain experience running your own clinic while practicing under an elite doctor. This is an opportunity of a lifetime. Proven systems and staff in place with to bring and maintain patients. Competitive salary plus bonuses, paid malpractice, continuing education, paid vacation, and health insurance, no marketing, Fridays and 2 Saturdays off a month. (4 day work weeks)
If this has sparked your interest and you are in the Memphis area or North Mississippi area (or willing to relocate), please apply.
Ability to Relocate to Memphis, TN: Relocate with an employer-provided relocation package (Required)
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
- Bonus opportunities
Take Action, Make Your Dreams Come True!
If helping families get the most out of life while enjoying an exceptional experience in our practice is your passion, and you would like to join our passionate team, please apply below.
